Can't hear voice chat

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SiimplyEthan
Posts: 2
Joined: Fri Dec 01, 2017 5:24 pm

Can't hear voice chat

Post by SiimplyEthan » Fri Dec 01, 2017 5:38 pm

I've looked around, and I didn't see another thread of this, so I made my own.


Bug Report
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OS: Windows 10
Game Version: Beta 16.3
Date and Time Encountered 23/11/17
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Possible Conflicting Software (such as firewalls and anti-virus): Antivirus is possible, although I doubt it.
Severity: Manageable, but a pain to deal with
Description of Bug: Upon hosting/joining any game, I can't hear voice chat, I can use my mic properly, but voice chat doesn't come through. I hear all the other sounds of the game (Gunfire, jumping etc.) but voice chat just doesn't work. I've come across a couple other people with this same problem, but none of us could find a fix.
Steps to Reproduce: Not sure if you could intentionally reproduce it.
Possible Workaround: No idea.
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Screenshots and/or Video: I don't have any, but could easily get some if need be.
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Notes: I've had the game for a little over a year and a half now, and just recently reinstalled it, no problems before, but for some reason it's rather persistent now.
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Hardware Configuration:
I couldn't find out how to get these, if someone could show me, I'll happily input it here

CPU:
GPU:
RAM: 12G
Motherboard:
HDD:
SSD:
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User avatar
cptslog
Leafy Developer
Leafy Developer
Posts: 922
Joined: Sun Sep 08, 2013 9:08 pm

Re: Can't hear voice chat

Post by cptslog » Fri Dec 15, 2017 2:46 pm

Thanks for the report, sorry for the issue

I'd recommend double-checking the default communications device in the Windows 10 playback devices menu (if it's different than the default audio device) since that is what the voice chat system should be using.

Could you send an output log if you haven't yet? Instructions: http://www.pulsarthegame.com/sending-an-output-log-file

Hopefully we can get it sorted out soon

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