Carrie and stargazer crash game

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Ying Seh
Posts: 78
Joined: Mon Jun 06, 2016 4:45 am

Carrie and stargazer crash game

Post by Ying Seh » Sat Feb 10, 2018 4:38 am

Game keep crashing when I try to play on the carrier and the stargazer.
the is below


==================================================================================================================================

2018-02-10 08:36:33.674145|INFO | | |TeamSpeak 3 Client 3.0.3.2 (2015-06-10 10:47:37) SDK
2018-02-10 08:36:33.674145|INFO | | |SystemInformation: Windows 9 8664 {10} {0} {16299} (16299) x64 (AMD or Intel) Binary: 32bit
2018-02-10 08:36:33.674145|INFO | | |Using hardware aes
2018-02-10 08:36:33.686177|DEBUG |Direct Sound | |setting timer resolution to 1ms
2018-02-10 08:36:34.681258|DEBUG |Windows Audio Session| |WAS::openDevice-enter
2018-02-10 08:36:34.687775|DEBUG |Windows Audio Session| |WAS Buffer size: 970
2018-02-10 08:36:34.688277|DEBUG |Windows Audio Session| |WAS::openDevice-leave
2018-02-10 08:36:34.688277|INFO |PreProSpeex |1 |Speex version: speex-1.2beta3
2018-02-10 08:36:34.688277|DEBUG |Windows Audio Session| |WAS::startDevice-enter
2018-02-10 08:36:34.689780|DEBUG |Windows Audio Session| |WAS::startDevice-leave
2018-02-10 08:36:34.690282|DEBUG |Windows Audio Session| |WAS::openDevice-enter
2018-02-10 08:36:34.697301|DEBUG |Windows Audio Session| |WAS Buffer size: 1056
2018-02-10 08:36:34.697802|DEBUG |Windows Audio Session| |WAS::openDevice-leave
2018-02-10 08:36:34.698303|DEBUG |Windows Audio Session| |WAS::startDevice-enter
2018-02-10 08:36:34.698303|DEBUG |Windows Audio Session| |WAS::startDevice-leave

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cptslog
Leafy Developer
Leafy Developer
Posts: 924
Joined: Sun Sep 08, 2013 9:08 pm

Re: Carrie and stargazer crash game

Post by cptslog » Thu Feb 15, 2018 12:45 pm

Sorry for the issues

I suggest checking out this page (if you haven't yet) for some help on preventing crashes: http://www.pulsarthegame.com/troubleshooting-tips

I recommend verifying your game files through Steam (if you haven't recently) as a quick first step that often fixes common crashes: https://support.steampowered.com/kb_art ... -QEUH-3335
If using a direct download, then redownloading the game would also work

The log file you sent is related to the voice chat system and unfortunately doesn't contain any info on the crash, so if the above didn't help, could you send us your output log? Instructions: http://www.pulsarthegame.com/sending-an-output-log-file
If the game has any crash dump folders/files those would be useful too!

Sorry for the crashing issues, hope we can get it sorted out quickly!

Ying Seh
Posts: 78
Joined: Mon Jun 06, 2016 4:45 am

Re: Carrie and stargazer crash game

Post by Ying Seh » Mon Feb 19, 2018 10:55 pm

Okay thanks. Bit embarrassing about the log.
Thanks for the help.

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