Lost all profile data

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Posts: 6
Joined: Wed Jan 03, 2018 9:19 am

Lost all profile data

Post by Geronimo553 » Tue Jul 24, 2018 6:10 pm

I was playing the game today and had a sudden BSOD. When I relogged into the game, all of my profile unlocks were locked again and the sector discovered types was set to 0%. My characters are still wearing their unlocked items I selected before the BSOD.

How can this be fixed?
Look before you leap ;)

I stream often on twitch. Check it out sometime! ---> https://www.twitch.tv/geronimo553 <---

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Leafy Developer
Leafy Developer
Posts: 1152
Joined: Sun Sep 08, 2013 10:39 pm

Re: Lost all profile data

Post by Edinstein » Sat Jul 28, 2018 10:15 pm

Sounds like an issue occurred with the progress file. It may have gotten corrupted in the crash, we'll see if there is something on our end that may be causing issues. Thanks for the report!

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