Photon Cloud actively rejecting connection, Error Code 10054

Please come here to inform us of new and interesting bugs so we can hunt them down and destroy them! Pics and videos demonstrating these bugs are also welcome!
Post Reply
FCGWolfe
Posts: 3
Joined: Tue Apr 21, 2020 8:59 pm

Photon Cloud actively rejecting connection, Error Code 10054

Post by FCGWolfe » Mon Jun 22, 2020 7:00 pm

----------------------------
Bug Report
----------------------------
OS: Windows 10 Pro x64 Build 18362.19h1_release.190318-1202
Game Version: PULSAR Lost Colony Beta 29.4
Date and Time Encountered (22/06/2020, 3:43pm pacific time):
----------------------------
Possible Conflicting Software (such as firewalls and anti-virus):

-NordVPN (used to prevent IP-based doxxing, cause some people really don't like Voice Modulators. Or fun.)

-Windows Defender. Runs in the background 24/7 as a basic security layer.

-MalwareBytes. Doesn't start by default but is occasionally run when my computer starts doing things of its own accord. Amazingly, nothing EVER shows up, even in safe mode. It's infuriating.

Severity: Medium (Game still runs, online component non-functional)

Description of Bug: Photon Cloud is actively rejecting my connection upon game start. Error from output_log is as follows:

Code: Select all

ConnectToRegion: us
SocketException in EndReceive. State: Connected. Server: 'ns.exitgames.com' ErrorCode: 10054 SocketErrorCode: ConnectionReset Message: An existing connection was forcibly closed by the remote host.
 System.Net.Sockets.SocketException (0x80004005): An existing connection was forcibly closed by the remote host.

  at System.Net.Sockets.Socket.EndReceive (System.IAsyncResult asyncResult) [0x00012] in <d2957de1c3fd4781a43d89572183136c>:0 
  at ExitGames.Client.Photon.SocketUdpAsync.OnReceive (System.IAsyncResult ar) [0x00023] in <11e9abbca912444aa80ed58a280369fc>:0 
Steps to Reproduce: Download and launch PULSAR.
Possible Workaround: None found so far. Disabling VPN does not help, nor does restarting the PC.
----------------------------
Screenshots and/or Video: N/A, will provide upon request if it's needed that badly.
----------------------------
Notes: Occurs on both modded and completely fresh installs of PULSAR, even with the old install folder wiped before download.
----------------------------
Hardware Configuration:

CPU: Intel Core I7-6700K Skylake @4ghz
GPU: NVIDIA RTX 2080 Founders Edition
RAM: 32GB Corsair Vengeance DDR4
Motherboard: Gigabyte GA-Z170-HD3P
HDD: 2TB Western Digital Blue drive.
SSD: N/A
----------------------------

Post Reply