Photon Cloud actively rejecting connection, Error Code 10054

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Joined: Tue Apr 21, 2020 8:59 pm

Photon Cloud actively rejecting connection, Error Code 10054

Post by FCGWolfe » Mon Jun 22, 2020 7:00 pm

Bug Report
OS: Windows 10 Pro x64 Build 18362.19h1_release.190318-1202
Game Version: PULSAR Lost Colony Beta 29.4
Date and Time Encountered (22/06/2020, 3:43pm pacific time):
Possible Conflicting Software (such as firewalls and anti-virus):

-NordVPN (used to prevent IP-based doxxing, cause some people really don't like Voice Modulators. Or fun.)

-Windows Defender. Runs in the background 24/7 as a basic security layer.

-MalwareBytes. Doesn't start by default but is occasionally run when my computer starts doing things of its own accord. Amazingly, nothing EVER shows up, even in safe mode. It's infuriating.

Severity: Medium (Game still runs, online component non-functional)

Description of Bug: Photon Cloud is actively rejecting my connection upon game start. Error from output_log is as follows:

Code: Select all

ConnectToRegion: us
SocketException in EndReceive. State: Connected. Server: '' ErrorCode: 10054 SocketErrorCode: ConnectionReset Message: An existing connection was forcibly closed by the remote host.
 System.Net.Sockets.SocketException (0x80004005): An existing connection was forcibly closed by the remote host.

  at System.Net.Sockets.Socket.EndReceive (System.IAsyncResult asyncResult) [0x00012] in <d2957de1c3fd4781a43d89572183136c>:0 
  at ExitGames.Client.Photon.SocketUdpAsync.OnReceive (System.IAsyncResult ar) [0x00023] in <11e9abbca912444aa80ed58a280369fc>:0 
Steps to Reproduce: Download and launch PULSAR.
Possible Workaround: None found so far. Disabling VPN does not help, nor does restarting the PC.
Screenshots and/or Video: N/A, will provide upon request if it's needed that badly.
Notes: Occurs on both modded and completely fresh installs of PULSAR, even with the old install folder wiped before download.
Hardware Configuration:

CPU: Intel Core I7-6700K Skylake @4ghz
GPU: NVIDIA RTX 2080 Founders Edition
RAM: 32GB Corsair Vengeance DDR4
Motherboard: Gigabyte GA-Z170-HD3P
HDD: 2TB Western Digital Blue drive.

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